Welcome to PetPats! These Terms and Conditions (“Terms”) govern your access to and use of our website https://www.petpats.in (“Site”) and the products and services offered by PetPats (“we”, “us”, “our”). By using our Site, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our website.
1. Use of the Website
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You must be at least 18 years old to use our website and make purchases.
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You agree to use this Site only for lawful purposes and in accordance with these Terms.
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You are responsible for ensuring that your access to this Site and the information available on or through it are legal in your jurisdiction.
2. Products and Services
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PetPats offers pet products, accessories, food, and supplies.
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All descriptions, images, and prices of products are subject to change at any time without notice.
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We strive for accuracy, but we do not warrant that product descriptions or other content is complete, reliable, current, or error-free.
3. Orders and Payments
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By placing an order, you are offering to purchase a product subject to these Terms.
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All orders are subject to availability and confirmation of the order price.
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We reserve the right to refuse or cancel any order for any reason, including product availability, pricing errors, or suspected fraud.
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Payment must be made in full at the time of purchase. We use secure payment gateways to protect your data.
4. Shipping and Delivery
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Shipping costs and estimated delivery times are provided at checkout.
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Delivery dates are estimates and may vary due to factors outside our control.
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You are responsible for providing an accurate and complete shipping address.
5. Returns and Refunds
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Please refer to our Return & Refund Policy for details on how to return products.
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Certain items (e.g., perishable goods, opened pet food, personalized items) may not be eligible for return.
6. Pet Health and Safety Disclaimer
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We are not veterinarians. All health-related products or recommendations provided on our site are for informational purposes only.
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Always consult your vet before introducing new products to your pet’s routine.
7. Intellectual Property
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All content on the Site including text, images, logos, and product data is the property of PetPats or its licensors.
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You may not copy, reproduce, distribute, or use any content without written permission.
8. User Accounts
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If you create an account on our Site, you are responsible for maintaining the confidentiality of your login credentials.
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You agree to notify us immediately of any unauthorized use of your account.
9. Limitation of Liability
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PetPats is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the Site or products purchased through it.
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We do not guarantee that the Site will be uninterrupted or error-free.
10. Third-Party Links
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Our Site may contain links to third-party websites. We are not responsible for the content or policies of those sites.
11. Changes to Terms
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We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a revised effective date.
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Continued use of the Site after changes constitutes your acceptance of the new Terms.
12. Contact Us
For any questions or concerns about these Terms, please contact us at:
